KANATA UDIO BOOKS

International Shipping Information

Shipping times listed reflect the time it takes for the package to travel from our distribution center to your door. To determine how long it will take for your package to arrive from the moment of your order, add the availability time to the shipping time.

For example, an item marked as "usually shipped within 2 to 3 days" and sent using WorldMail will usually leave our distribution center on the second or third business day and reach you on the ninth to twenty-fourth business day.

A Note about Standard Shipping: Packages sent via standard shipping go by surface mail. Shipping time varies widely depending on destination. In our experience, standard shipments take about 2 to 3 weeks to Canada, 6 weeks to the U.K., 6 to 8 weeks to Japan and Australia, and 10 to 12 weeks to Brazil, to name a few.

BOOK, VIDEO, DVD AND SOFTWARE ORDERS:
(Please note: We are unable to offer surface mail shipping for international orders containing VHS or DVD titles.) 

Shipping Method                 Time                    Price
===============                 ====                    =====
    
Standard Shipping           2 to 10 weeks         $4 per shipment plus
(Surface mail --                                      $1.95 per book
travels by land and 
sea routes)                                             
    
DHL WorldMail               7 to 21 business days $7 per shipment plus
(Airmailed to destination                             $5.95 per book
country, local postal system)                                                 
    
DHL Worldwide Express       1-4 business days     $30 per shipment plus
International                                       $5.95 per book
MUSIC CD ORDERS:
Shipping Method                 Time                      Price
===============                 ====                      =====
              
DHL WorldMail               7 to 21 business days  $5 per shipment plus
(Airmailed to destination                            $0.95 per CD
country, local postal
system)                                                 
    
DHL Worldwide Express       1-4 business days      $19 per shipment plus
 International                                        $2.25 per CD
ORDERS CONTAINING BOOKS AND MUSIC CDs: :

Shipping Method                 Time                       Price
===============                 ====                       =====
              
DHL WorldMail               7 to 21 business days   $7 per shipment plus
(Airmailed to destination                              $5.95 per book and
country, local postal system			         $0.95 per CD                                                
    
DHL Worldwide Express       1-4 business days       $30 per shipment plus
International                                        $5.95 per book and  
    							$2.25 per CD
Customs duties and tax

Although there are no duties on books for most countries, you may be charged cash on delivery for sales taxes, depending on the country of destination. In Canada, for example, GST of 7% is payable for orders valued at more than $20, and a handling charge is added to the GST charge of about $5.

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